Accessibility status of the digital service

Partially meets accessibility requirements.

Non-accessible content

4. The website does not yet fully comply with the requirements

• Perceivable: Inadequate alternative text for event images
  Non-accessible content and its shortcomings
  Event images in the Event Calendar, News, and Talo Events lack accessible alt text.

• 1.1.1 Non-text Content

• Perceivable: Keyboard focus issues on the site
  Non-accessible content and its shortcomings
  When navigating the site with a keyboard, the focus location is visible, but the contrast between the focus indicator and the background/element is often insufficient.

• 1.4.11 Non-text Contrast

• Perceivable: Insufficient text contrast against background
  Non-accessible content and its shortcomings
  On several pages, there are color combinations where text does not stand out sufficiently from the background. Contrast issues appear in buttons, captions, and some page heading elements.

• 1.4.3 Contrast (Minimum)

• Perceivable: Image modal elements may not stand out sufficiently from background
  Non-accessible content and its shortcomings
  Arrow buttons in the image carousel, which navigate to the previous or next image, may not stand out sufficiently from the image background.

• 1.4.1 Use of Color

• Perceivable: Image modal elements may not stand out sufficiently from background
  Non-accessible content and its shortcomings
  Arrow buttons in the image carousel, which navigate to the previous or next image, may not stand out sufficiently from the image background.

• 1.4.11 Non-text Contrast

• Perceivable: Deficient list structure in navigation
  Non-accessible content and its shortcomings
  The ‘Request a Quote’ button in navigation is inside an li element that lacks a top-level ol or ul element.

• 1.3.1 Info and Relationships

• Perceivable: Issues with content responsiveness on smaller screens
  Non-accessible content and its shortcomings
  At the required minimum browser width of 320px and height of 256px, not all site content fits within the viewport without scrolling in multiple directions.

• 1.4.10 Reflow

• Operable: Event Calendar view has shortcomings for screen reader users
  Non-accessible content and its shortcomings
  Event links in the Event Calendar view do not inform screen reader users about the event date.

• 2.4.3 Focus Order

• Operable: Event Calendar view has shortcomings for screen reader users
  Non-accessible content and its shortcomings
  Event links in the Event Calendar view do not inform screen reader users about the event date.

• 2.4.4 Link Purpose (In Context)

• Operable: Deficiencies in accessible text of the language menu
  Non-accessible content and its shortcomings
  The meaning of the FI and EN texts in the language menu is not sufficiently described for screen reader users.

• 2.4.4 Link Purpose (In Context)

• Operable: Overlapping navigation menus in certain cases
  Non-accessible content and its shortcomings
  If a page is available from multiple main menus (For Visitors / For Companies / Group), these menus overlap, especially affecting keyboard and screen reader users.

• 2.4.3 Focus Order

• Operable: Missing indicators for dropdown menus in navigation
  Non-accessible content and its shortcomings
  It is not clearly indicated which navigation links have dropdown menus and which are direct links.

• 2.4.4 Link Purpose (In Context)

• Operable: Focus order issues in navigation submenus
  Non-accessible content and its shortcomings
  When at the end of a navigation submenu, focus does not move to the close button.

• 2.4.3 Focus Order

• Operable: Deficiencies in accessible text of mobile navigation
  Non-accessible content and its shortcomings
  The accessible text of the mobile menu open button does not sufficiently describe its purpose.

• 2.4.4 Link Purpose (In Context)

• Operable: Focus order issues in mobile navigation
  Non-accessible content and its shortcomings
  On mobile devices, focus can move to submenu links without the main menu being opened. The close button is also skipped at the end, moving focus to the background page.

• 2.4.3 Focus Order

• Operable: Event Calendar dropdown menus inaccessible to screen readers on mobile
  Non-accessible content and its shortcomings
  Event Calendar filter options are not navigable using screen readers on mobile devices.

• 2.4.3 Focus Order

• Operable: Generic button text on the site
  Non-accessible content and its shortcomings
  Some buttons contain generic text such as ‘Read more’, which does not sufficiently describe the purpose for screen reader users.

• 2.4.4 Link Purpose (In Context)

• Operable: Mobile screen reader usability issues with the page menu
  Non-accessible content and its shortcomings
  When selecting a menu link with a mobile screen reader, the user is not taken to the selected content but focus moves to the ‘Skip to content’ link.

• 2.4.1 Bypass Blocks
  • 2.4.3 Focus Order

• Operable: Iframe tab index issues affecting keyboard use
  Non-accessible content and its shortcomings
  On the Loyalty Program page, there is an iframe containing focusable elements with tabindex -1, which can affect keyboard navigation.

• 2.1.1 Keyboard

• Operable: Form dropdown menus inaccessible via keyboard
  Non-accessible content and its shortcomings
  In the ‘Join Loyalty Program’ form, the ‘Post Office’ dropdown is not keyboard-accessible, preventing submission by keyboard or screen reader users.

• 2.1.1 Keyboard

• Operable: Missing explanation for required form fields
  Non-accessible content and its shortcomings
  Required fields are marked with an asterisk (*) but the meaning of this is not explained.

• 2.4.6 Headings and Labels

• Operable: Cookie settings link not accessible via keyboard
  Non-accessible content and its shortcomings
  The ‘Cookie Settings’ link in the footer is not accessible using only the keyboard.

• 2.1.1 Keyboard

• Operable: Video buttons remain navigable even if cookies are rejected
  Non-accessible content and its shortcoming
  Video playback controls are accessible via keyboard even if cookies are rejected and an overlay message is displayed.

• 2.1.1 Keyboard
  • 2.4.3 Focus Order

• Understandable: Missing accessible text for image modal buttons
  Non-accessible content and its shortcomings
  Arrow buttons and close button in the image modal have accessible text in English, even on Finnish pages.

• 3.1.2 Language of Parts

• Understandable: Deficiencies in accessible text for month-change buttons in Event Calendar
  Non-accessible content and its shortcomings
  In the Event Calendar, the month can be changed using arrow buttons. The accessible text for these buttons is currently in English on the Finnish-language page.

• 3.1.2 Language of Parts

• Understandable: Breadcrumb language
  Non-accessible content and its shortcomings
  In breadcrumbs, the link to the home page is in English as ‘Home’.

• 3.2.3 Consistent Navigation

• Understandable: Breadcrumb language
  Non-accessible content and its shortcomings
  In breadcrumbs, the link to the home page is in English as ‘Home’.

• 3.1.2 Language of Parts

• Understandable: Screen reader does not read error messages in Loyalty Program form
  Non-accessible content and its shortcomings
  On the Loyalty Program page, if the form is incorrectly filled or a required field is empty, the screen reader does not read the entire error message but jumps to the ‘Skip to content’ link.

• 3.3.2 Labels or Instructions

• Robust: No notification to screen reader users when opening image modal
  Non-accessible content and its shortcomings
  When the image carousel is opened, screen reader users are not informed that it has opened.

• 4.1.2 Name, Role, Value

• Robust: No notification to screen reader users when opening image modal
  Non-accessible content and its shortcomings
  When the image carousel is opened, screen reader users are not informed that it has opened.

• 4.1.2 Name, Role, Value
  • 4.1.3 Status Messages

• Robust: Deficiencies in search results status messages
  Non-accessible content and its shortcomings
  When search results appear, screen reader users are not informed.

• 4.1.3 Status Messages

• Robust: Deficiencies in Event Calendar results status messages
  Non-accessible content and its shortcomings
  When filtering Event Calendar results, there is no notification to screen reader users whether results were found or not. Changing the month also does not trigger a notification.

• 4.1.3 Status Messages

• Robust: Deficiencies in filter status messages
  Non-accessible content and its shortcomings
  When filters are applied to limit visible content, updated results are not announced to screen reader users.

• 4.1.3 Status Messages

• Robust: Deficiencies in status messages for ‘Load More’ buttons in feeds
  Non-accessible content and its shortcomings
  In feeds containing a ‘Load More’ button (such as the Event Calendar), new results are not announced to screen reader users.

• 4.1.3 Status Messages

• Robust: Deficiencies in heading structures
  Non-accessible content and its shortcomings
  Heading structures are incomplete. Headings should not skip heading levels. Recommended heading order: H1-H2-H3-H4-…-H4-H3-H2

• 4.1.1 Parsing

Have you noticed an accessibility issue in our digital service? Let us know and we will do our best to fix it.

Via web form

https://www.tampere-talo.fi/en/feedback

Supervisory authority

If you notice accessibility issues on the website, please first give feedback to us, the site administrator. It may take 14 days to receive a response. If you are not satisfied with the response or do not receive one within two weeks, you can make a notification to Traficom. The Traficom website provides detailed instructions on how to make a notification and how the matter is handled.

Contact information for the supervisory authority

Liikenne- ja viestintävirasto Traficom
Digitaalisen esteettömyyden ja saavutettavuuden valvontayksikkö
PL 320
00059 TRAFICOM
www.saavutettavuusvaatimukset.fi
saavutettavuus(at)traficom.fi
Puhelinnumero vaihde: 029 534 5000